Collard, H., Briggs, J., 2020.

Creative Toolkits for TIPS

We present a survey of toolkits employed in research workshop approaches within TIPS (Trust, Identity, Privacy and Security) domains. Our survey was developed within wider design research to develop digital service prototypes that support people in evaluating whether to trust that an online actor's identity is not recently faked, and that a service they are registering personal information with is legitimate; and a subsequent project involving a tool that invites people to reflect on the cumulative risks of sharing apparently harmless personal information online. The radically multidisciplinary nature of both these TIPS projects has determined that we create a research space to promote exchange to, as design researchers, better understand the 'opaque' immediate and longer term implications of our proposed services and invite cross-disciplinary discussion towards interdisciplinary understandings. This paper is intended as an at-a-glance resource for researchers from a range of disciplinary backgrounds working on TIPS research to inform on various different material engagements, with research stakeholders, through creative workshop approaches. Our survey focused on the literature from Design (especially Participatory Design or PD, and Codesign), Human Computer Interaction (HCI) and cyber related security research. It comprises 30 papers or toolkit examples organised across: review papers; example toolkits; case studies reporting relevant toolkit use; applied toolkits for learning/knowledge exchange; research toolkits focused on demonstrating a methodological-conceptual approach (some problematising emergent or near-future technologies); and two papers that straddled the latter two categories, focusing on future practical application. We begin with an overview of our rationale and method before presenting each group of texts in a table alongside a summary discussion. We go on to discuss the various material components, affordances and terminology of the toolkits along with core concerns often left out of the reporting of research; before going on to recognise toolkits not so much as things that diagnose and fix things, but as a loose collection of readily available material and wider resources, used in particular participatory approaches, which together help account for techno-relational differences and contingencies in TIPS-related fields.